Travel Hive Tours – Terms and Conditions

Dated: 5th May 2025

Welcome to Travel Hive Tours. By accessing or using our website, services, or making bookings through Travel Hive Tours (“Company”, “we”, “us”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Company Information

Travel Hive Tours is a registered tour and travel company with offices in London, United States, South Africa, and Uganda. Our headquarters are located at:

• Phone: +44 7453 445998 | +1 (778) 825-7746

• Email: info@travelhivetours.com | booking@travelhivetours.com

• Address: Second Floor, Princes Mall, Edinburgh EH1 1BQ, UK

We provide travel-related services including but not limited to:

• Tour packages and trips

• Hotel bookings on behalf of hotels

• Organized vacations and travel itineraries

• Visa processing assistance

• Car rentals and transportation arrangements

• Airline ticket bookings on behalf of clients

• Other tour and travel services with a focus on fun and convenience

2. Booking and Payments

1. All bookings through Travel Hive Tours are subject to availability and confirmation.

2. Payment must be made in full or according to the payment schedule provided at the time of booking.

3. Accepted payment methods include credit/debit cards, bank transfers, or any other method specified on our website.

4. Travel Hive Tours may require deposits to confirm reservations, which are non-refundable unless otherwise stated.

3. User Obligations

1. You agree to provide accurate, current, and complete information when booking any service.

2. You must comply with all applicable local and international travel laws, regulations, and visa requirements.

3. You are responsible for ensuring your travel documents, visas, and identification are valid.

4. Cancellations and Refunds

1. Cancellation policies vary depending on the service booked. Specific cancellation and refund terms will be provided at the time of booking.

2. Refunds, if applicable, will be processed after deducting any non-refundable deposits, third-party charges, or administrative fees.

3. Travel Hive Tours reserves the right to cancel or reschedule bookings due to unforeseen circumstances, in which case alternative arrangements or refunds will be offered.

5. Liability

1. Travel Hive Tours acts as an agent for hotels, airlines, car rental services, and other service providers. We do not own or operate these services and are not liable for any loss, damage, injury, delay, or inconvenience caused by third-party providers.

2. The Company is not responsible for any loss, theft, or damage to personal belongings during travel.

3. Users agree to indemnify and hold Travel Hive Tours harmless from any claims, damages, or expenses arising from their use of our services or breach of these terms.

6. Travel Advice and Health

1. It is the user’s responsibility to obtain relevant travel insurance, vaccinations, or medical advice.

2. Travel Hive Tours provides general guidance but does not guarantee health, safety, or local conditions in the destination.

7. Intellectual Property

1. All content on the Travel Hive Tours website, including text, graphics, logos, images, and software, is the property of Travel Hive Tours and protected by copyright laws.

2. Users may not reproduce, distribute, or use any content for commercial purposes without prior written consent.

8. Privacy Policy

1. Travel Hive Tours collects personal information to facilitate bookings and improve user experience.

2. Information is used in accordance with our Privacy Policy, and by using our services, you consent to this use.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the UK.

10. Changes to Terms and Conditions

Travel Hive Tours reserves the right to update, modify, or revise these Terms and Conditions at any time. Users are encouraged to check this page periodically for updates.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

• Phone: +44 7453 445998 | +1 (778) 825-7746

• Email: info@travelhivetours.com | booking@travelhivetours.com